Return Policy for Wavetopix.com
Last Updated: November 11, 2024
We want you to be happy with your purchase! This policy outlines our process for returns and refunds.
1. Eligibility for Returns
- Return Window: Returns are accepted within 14 days of delivery.
- Condition: Items must be unused, in original packaging, and in saleable condition.
- Non-Returnable Items: Sale items and final clearance items cannot be returned.
2. Return Process
- Contact Us: Email Inf@wavetopix.com with your order number and reason for return within 14 days of delivery.
- Authorization: If eligible, we will provide a Return Authorization Number and return instructions.
- Shipping: Return shipping fees are your responsibility unless the item is defective or incorrect.
3. Damaged or Defective Items
Please contact us within 48 hours of receiving a damaged or incorrect item. We may request photos to process a replacement or refund.
4. Refunds
Refunds are issued to your original payment method after the return is received and inspected. Please allow up to 14 days for processing.
5. Exchanges
We do not offer exchanges. To exchange an item, initiate a return and place a new order.
6. Contact Us for Returns
- Address: 2119 Fleming, Olevehurst, California, US
- Phone: 823-835-2742
- Email: Inf@wavetopix.com